What Is theLotter’s Policy on Responsible Gaming?

TheLotter encourages a responsible attitude towards gaming. Responsible gaming means staying in control of the amount of time spent on gaming and on the amount of money spent and treating the activity as a form of entertainment as part of a wider, balanced lifestyle. Like many other forms of entertainment, gaming has a monetary element to it and theLotter advises its customers not to spend more money than they can wisely afford. Furthermore, theLotter recommends that all customers establish limits for participating in lottery draws, and recommends that they do not turn to lotteries as a source of income or as a way to recoup debt.

What Tools Does theLotter Offer to Self-Empower Customers to Enjoy Gaming Responsibly?

If you feel that you are using our services in an irresponsible manner or fear you may do so in the future, we encourage you to use the self-limiting tools that we make available on the site. theLotter offers you the facility to set a Deposit Limit, Spend Limit, Time Limit, Time Out, and Self-Exclusion period. For a short explanation on these tools, please see the relevant sections below. Once you’ve registered an account and selected a payment method you can get additional in-depth information and change the settings of the various tools by visiting the Responsible Gaming tools admin page in the My Account section after logging in.

Reality Check

When you switch on the automatic Reality Check function you will be reminded at set intervals of how much time and money you’ve spent during that time frame. You can then choose to end your session or return to the game.

Deposit Limit

With a Deposit Limit you set a maximum deposit cap for yourself for a pre-determined period of time. Once you reach your cap you’ll be unable to deposit more money.

Session Time Limit

When you switch on the Session Time Limit function, you’ll be logged out immediately when you’ve been on the site for a pre-determined amount of time, regardless of what you’re doing on the site at that instant. Any unsaved actions will be lost and if you want to continue playing you need to log back in.

Time Out

When you opt for a Time Out you will not be able to make any new purchases and you won’t be able to deposit money in your account until the Time Out period you specified expires.


The Self-Exclusion facility will disable you from performing any action in your account. During a set period of time, specified by you, you will be unable to log in to your account. During this time you won't be able to check your previous entries and you won't be able to place any new orders.

Protecting Minors – The Age Limit for Using theLotter’s Services

TheLotter and its affiliate sites and brands strictly enforce a minimum age limit for our customers. As a general rule, anyone under the age of 18 years is stringently prohibited from registering an account and using our services. Please note, however, that in some jurisdictions you may still be prohibited from playing lotteries even when you’re already older than 18. In those countries and territories where there is an age limit upwards of 18, local legislation prevails and you are still prohibited from registering an account and using our services. Note that we use sophisticated verification systems which can identify minors who log on to our site.

Recommended Internet Filters for Parents & Guardians

We advocate that parents and guardians try to prevent underage access to online lottery services. We heartily recommend filtering software such as Cyber Patrol, GamBlock, Net Nanny or similar products to block minors from accessing gaming websites, mobile apps and software programs which provide access to unsuitable content, services and features.

How to Recognise Problematic Gaming Behaviour

Problematic gaming behaviour causes harm to the player and those around him or her and no one is entirely immune to the possibility of succumbing to a future gaming addiction. The severity of such an addiction should not be underestimated. Someone struggling with an addiction to online gaming may display signs of stress, depression, anxiety, they may fall behind at work, and they may worry about money. An addiction to online gaming is often difficult to diagnose. In contrast to, e.g. some people who go through a period of substance abuse, the physical effects displayed by someone who is addicted to online gaming may be entirely absent. Furthermore, what causes an addiction to online gaming is a matter of scientific discussion. Problematic gaming behaviour seems more likely to occur in people whose family members display or have displayed the same type of behaviour. Another factor which seemingly increases the risk is the age at which a person first starts gaming. Additionally, a young gamer’s risk may rise when he or she experiences a big win early on. Even though scientific research has not conclusively proven definitive causal links, we advise to exercise prudence. Should you or anyone in your family or social circle be affected, theLotter recommends you seek professional help. Even if you are unsure, it is always best to broach the subject and reach out to a specialist as the possible ramifications of an addiction are very serious!

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EU Lotto Limited, of Suite A, Ocean Village Promenade, Ocean Village, Gibraltar GX11 1AA, is licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner under the Gibraltar Gambling Act 2005 (Licences: RGL 085 & 066), and is licensed and regulated by the Gambling Commission of Great Britain for customers in Great Britain (Licence: 000-038991-R-319408-005). EU Lotto Limited has a Remote Bookmaker’s Licence issued by the Irish National Excise Licence Office (Reference Number 1011284) for lotto betting activities in the Republic of Ireland.

This website is operated by Lottoland. Lottoland passes on Player’s Bets to EU Lotto, which is acting as a bookmaker. When placing Bets, Lottoland acts in the name and on behalf of the Player.

Persons under 18 years of age are not permitted to gamble.

This is a real money gambling app/site. Please gamble safely and only bet what you can afford. For gambling addiction help and support, please contact Gamble Aware at 0808 8020 133 or visit https://www.begambleaware.org/.

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